Shipping Information
Weather and Holiday shipping schedule changes
To ensure all our live aquatics are received safely we do not ship during holidays due to the increased shipping volume and delays. If serve weather conditions or warning are expected in your shipping destination during a scheduled shipping, we will continue to hold orders until conditions have improved. All customers will be notified of delays by their chosen option of communication.
The following are U.S. Postal Service closed holidays for 2024
- New Year’s Day: Monday, Jan. 1
- Martin Luther King Jr. Day: Monday, Jan. 15
- Presidents' Day: Monday, Feb. 19
- Memorial Day: Monday, May 27
- Juneteenth National Independence Day: Wednesday, June 19
- Independence Day: Thursday, July 4
- Labor Day: Monday, Sept. 2
- Columbus Day: Monday, Oct. 14
- Veterans Day: Monday, Nov. 11
- Thanksgiving: Thursday, Nov. 28
- Christmas: Wednesday, Dec. 25
Shipping Information
Shipping is limited to only within the Continental United States and Puerto Rico at this time. We Do Not Ship To Canada, Hawaii, Alaska, Guam or Surrounding US Territories.
All orders for live aquatics will ship out from Monday thru Wednesday by way of USPS Priority (1-3 business days), UPS/FedEX 2 Day or UPS/FedEx Next Day. This helps reduce the chances of fish becoming stressed and/or DOAs due to being left at shipping facilities over the weekend. Vegas Betta ARE NOT RESPONSIBLE FOR ANY DOAs DUE TO SHIPPING DELAYS OR LOST PACKAGES.
Fish will not be shipped on same day as when order was placed.
After order is placed, some fish will need to fast for at least 24hrs prior to packaging and shipping. This is done to minimize waste pollution inside bag while in transit. You will receive a confirmation email on the day of shipping with tracking number.
Shipping for Goldfish and Koi
All orders for Goldfish and Koi will ship via UPS/FedEx Next Day Shipping and will follow our regular shipping schedule outlined below. Orders on Goldfish and Koi are excluded from free USPS Priority Shipping promos.
Order Shipping Schedule for Live Fish and Plants
Most orders require a 24hr holding period prior to shipping NO Exceptions! Wednesday is the last day of shipping for the week. This helps prevent packages from being held at shipping facilities over the weekends to ensure safe delivery.
Orders Placed On:
Wednesday - Sunday before 8 PM PST will ship Monday
Monday before 8PM PST will ship Tuesday
Tuesday before 8PM PST will ship Wednesday
Dry goods and supplies orders will be fulfilled and shipped within 24hrs unless order includes live fish and/or plants. Then order will be shipped according to live fish shipping schedule.
PLEASE INCLUDE IN ORDER NOTES OR NOTIFY US ASAP IF YOU NEED YOUR ORDER HELD FOR LATER SHIPPING DATE.
Our goal is to ensure all live aquatics arrive healthy and safe especially during winter months. All live aquatics are carefully packaged in box with Styrofoam and heat pack when needed. However, there is no way to guarantee that fish will arrive safely to their destination if current weather temperatures drop below 30 degrees. We ask all customers to take their location's weather conditions into consideration prior to placing orders and/or we may cancel if deemed necessary due to destination’s current weather.
When received, fish most likely will arrive lacking color due to stress from shipping process. Please allow fish time to destress and become acclimated with their new environment. Photos of fish on site will be of the exact fish you will receive. Keep in mind lighting used to photograph fish will be different from your aquarium’s lighting; fish’s coloring may appear darker or lighter than actual photo. Due to growth and maturity of Betta fish particularly with marble genes they can still change colors and/or patterns within short periods of time. If you have any questions or concerns regarding your order please contact us at Sales@VegasBetta.com