Refund Policy

Refund Policy 

PLEASE READ ALL POLICIES BEFORE PLACING ORDERS. ALL SALES ON LIVE AQUATICS ARE FINAL. NO RETURNS ON LIVE FISH. IF FISH, SHRIMP OR SNAILS ARRIVE DEAD PLEASE REFER TO DOA/LIVE ARRIVAL GUARANTEE. VEGAS BETTA WILL REPLACE OR PROVIDE STORE CREDIT VIA E-GIFT CARD FOR ONLY THE COST OF THE FISH AND EXCLUDES COST OF SHIPPING. 

Beginning Monday January 22, 2024 all store credits must be used within 60 days of issued date. Any previously issued ( before Monday January 22, 2024 ) store credits will have until March 22, 2024 to be used before they expire. 

STORE CREDIT ON LIVE PLANTS WILL ONLY BE GIVEN WITHIN 2 DAYS OF DELIVERY AND WITH PHOTO PROOF OF LOSS.

ALL UNOPENED AND UNUSED DRY GOODS AND ACCESSORIES ARE REFUNDABLE WITHIN 7 DAYS OF PURCHASE. CUSTOMER IS RESPONSIBLE FOR ALL COSTS OF SHIPPING.